Shipping policy
Effective Date: 01 January 2026
Thank you for shopping with Rawkus Designs.
All of our products are made to order and fulfilled by our trusted third-party production and shipping partners. Because each item is produced specifically for your order, processing and delivery times may vary depending on the product type and destination.
Order Processing
Orders are typically processed within 2–7 business days before shipment.
Processing times may be longer during holidays, peak sales periods, major product launches, or unforeseen production delays.
Once your order has been fulfilled and shipped, you will receive a shipping confirmation email with tracking information where available.
Shipping Times
Estimated delivery time after fulfillment into our current shipping regions of USA & Canada is approximately 3-7 business days.
Please note that delivery estimates are not guaranteed and may vary based on shipping carrier performance, customs delays, weather events, or other factors outside our control.
Split Shipments
As our products may be fulfilled by different production partners or facilities, items within the same order may occasionally arrive in separate packages and at different times.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated as part of a promotional offer or free shipping campaign.
Customs, Duties & Taxes
Orders shipped outside the United States may be subject to customs duties, taxes or import fees imposed by the destination country. These charges are determined by local customs authorities and are the responsibility of the customer. Rawkus Designs has no control over these charges and cannot predict their amount.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
Rawkus Designs is not responsible for orders shipped to incorrect addresses provided by customers. If an order is returned due to an incorrect address, additional shipping charges may apply for reshipment.
Lost, Delayed or Stolen Packages
If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier and fulfillment provider to investigate the issue.
Rawkus Designs is not responsible for packages marked as delivered by the shipping carrier but subsequently lost or stolen.
Tracking Information
Tracking information is provided where available by the shipping carrier and fulfillment partner. Please allow up to 48 hours after shipment for tracking updates to appear.
Contact Us
For shipping inquiries, please contact support@rawkusdesigns.com.